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Reviews

At Turk Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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Reviews of Turk Heating & Cooling

5

(Based on 8 reviews)

55

30-Jul-2018

Product or service reviewed: HVAC system

This wonderful family owned business recently installed a new Carrier Infinity HVAC in my home for substantially less than the bid from a reputable competitor with whom I had been dealing for years. No negotiation necessary, just a fair price from the get go. Everyone with whom I came in contact, from Justin Lee who spent three hours with me explaining my options and answering all my questions, to Mark Sr. who did the home survey to make sure the equipment was properly sized, to Matt and Chris who worked from 9am to 6:30pm to finish the installation, was professional, knowledgeable, polite and friendly. They even followed through by registering my warranty and initiating the rebate process with IPL. When I told Justin I had two services left on my service contract with my former service company, he told me Turk would do those two services for free, because they would rather be responsible for servicing the new equipment from the beginning. As a “senior,” one of the things that is important to me is that, even without asking all the questions, I know they will take care of our HVAC needs with an integrity that is beyond reproach. In today’s highly competitive environment, most business say the customer is their first priority, but few measure up to that standard. Turk does and I am grateful to have them as my HVAC service provider. Thanks, Justin, Mark, Sr., Matt, Chris and the rest of the staff who will be servicing my HVAC needs in the future! Tilden & Cathy
55

23-Jul-2018

Product or service reviewed: A/C unit condenser

Guys were real professional and friendly, first called for a Saturday service and they come right out within an hr. Diag the issue got part ordered back on Monday to have the air back on before the heat come back. Thanks guys great job, a great price
55

22-May-2018

Product or service reviewed: Ac service

Mark Jr. was the best. He was very informative. Went way over the top to make sure there was no obvious leaks on our furnace & AC unit. Didn’t pressure up sale me. Just told me the pure facts. I will definitely be calling Turk Heating & Cooling for all my AC & Heating needs. Asking for Mark Jr.
55

13-May-2018

Product or service reviewed: Heat wasn’t working.

Was here the same day. Needed a new blower motor. I have used Turk since I have lived in new Palestine. I won’t use anyone else. Loyal, trustworthy, polite, friendly.
55

05-Jan-2018

Product or service reviewed: Replaced Ignitor

Our Furnace went out around 8pm on one of the coldest nights of the year (-15 air temp) and with one call there was someone at our house within a half hour and he had the heater fixed and roaring hot within the hour. He even ran to go get the part from the shop and came back. Outstanding customer service and even people folks. Thanks fellas.

55

19-Oct-2017

Product or service reviewed: Service Furnace

Mark, Jr. came out and did my yearly furnace inspection. He is such a nice young man, so polite. I recommended Turk to a friend of mine that lives in Carmel, IN. I would highly recommend Turk to everyone.

55

06-Mar-2017

Chad and his partner were excellent technicians. They came for a furnace tune-up and also addressed a noise that ended up being a defective blower, fortunately under warranty. They came back to replace the part promptly. They were very clean, friendly, professional, organized, and efficient. Turk Heating will be my preferred maintenance of my HVAC system moving forward.

55

04-Mar-2016

I wanted to take a moment to convey my appreciation for the outstanding work you did in installing my new heating and A/C system. The extra effort you put forth in getting the system tweaked to solve the static pressure issue post-installation truly showed your dedication to customer satisfaction that is rare to find today. Each member of your organization that I worked with has been conscientious, knowledgeable and honest. Beyond that, you are all nice people. It is obvious that you take great pride tn your work and are dedicated to doing the job right and treating your customers with the utmost care.


I've taken the time today to log a Google review for you, and want you to know that I couldn't recommend you more highly. I'm truly appreciative of the work you have done for me and look forward to engaging you for any of my HVAC needs going forward.